Processing of Personal Data

At Small Town Revitalization, we respect your privacy and are committed to protecting your personal data. This privacy policy details how we handle personal information when you access our site or provide it directly, outlining your rights and the legal protections in place.

How We Use Personal Data Small Town Revitalization collects and uses your personal information in the following situations:

  • When you register by filling out forms available on our website.
  • When you enter into a contract with us, fulfilling legal obligations or considering legitimate interests that may involve third parties, usually public authorities.
  • When you give us consent for marketing purposes; you have the right to withdraw this consent at any time.

What Information We Collect We collect and process your personal data when you interact with us and our website. This includes:

For Website Clients

  • Your first and last name
  • Your email address and phone number
  • Billing address
  • Shipping address
  • Your preferences regarding marketing communications, including any consent you have given us.

For Website Visitors

  • If you are simply visiting the website, we will process any personal data you provide directly, such as information sent through contact forms for inquiries or complaints.

Purposes and Legal Basis for Processing

For Website Clients Small Town Revitalization processes your personal data for the following purposes:

  1. Contractual Relationship: To facilitate the contractual relationship between you and Small Town Revitalization, including processing orders, validating, shipping, invoicing, and informing you about the status of your order, as well as managing product returns.
    • Legal Basis: This processing is based on the contract established between you and Small Town Revitalization. Providing your personal data is essential for the execution of this contract. Failure to provide the data may prevent the execution of the contractual relationship.
  2. Legal Obligations: To fulfill our legal obligations related to the services provided through the website, including tax responsibilities and record-keeping.
    • Legal Basis: This processing is necessary to fulfill legal obligations. Providing your data for this purpose is mandatory. Refusal may affect our ability to comply with legal obligations, thereby affecting our ability to provide services.
  3. Marketing Activities: To send you commercial communications about the products and services offered by Small Town Revitalization through remote communication methods (email, SMS).
    • Legal Basis: This processing is based on your consent, which you can provide by checking the appropriate box when creating your account or later in the account information section. You can unsubscribe from these communications at any time by using the option provided in each commercial email/SMS or via the account information section.
  4. Analysis and Improvement: To perform various analyses and reports on website performance, creating consumer preference profiles primarily to enhance user experience.
    • Legal Basis: This processing is based on our legitimate interest in continuously improving customer experiences on the website. Providing your data for this purpose is voluntary.

For Website Visitors Small Town Revitalization processes your personal data for the following purposes:

  1. Marketing Activities: To send you commercial communications regarding our products and services.
    • Legal Basis: This processing is based on your consent, which you can express by completing the subscription form available on the website. You can unsubscribe using the option provided in each commercial email/SMS.
  2. Handling Complaints and Improving User Experience: To manage complaints and feedback and to monitor traffic in order to improve your experience on the website.
    • Legal Basis: This processing is based on our legitimate interest in ensuring the proper functioning of the website and continuously improving visitor experiences.

Data Retention Period Small Town Revitalization will process your personal data for as long as necessary to achieve the purposes mentioned above.

For clients, we will retain your data for the duration of the contractual relationship and thereafter, in accordance with legal obligations (e.g., for accounting documents, the retention period is 10 years from the end of the financial year in which they were created).

If you choose to delete your user account, we will interpret this action as your desire to unsubscribe from receiving commercial communications about our products and services. However, deleting your account does not automatically delete your personal data. If you wish to stop the processing of your personal data or have it deleted, you can exercise your rights as detailed in the section below.

Disclosure of Personal Data To achieve the purposes of processing, Small Town Revitalization may disclose your personal data to partners, third parties, or entities that assist us in operating the website (e.g., courier companies, IT service providers) or public authorities in the following cases:

  • To manage the website.
  • When necessary to grant awards or benefits to individuals who participated in various promotional campaigns organized by Small Town Revitalization.
  • To maintain, customize, and improve the website and services provided through it.
  • For data analysis, testing, research, monitoring usage trends, and user authentication.
  • For sending marketing communications as permitted by law.
  • When disclosure is required by law.

Transfer of Personal Data The personal data provided to Small Town Revitalization may be transferred outside Romania, but only to countries within the European Union.

Your Rights As a data subject under applicable data protection laws, you have the following rights:

  • Right to Information: You have the right to receive details about the processing activities carried out by Small Town Revitalization.
  • Right of Access: You can obtain confirmation from Small Town Revitalization regarding the processing of your personal data and details about how it is processed.

Data Retention Period We retain personal data for as long as required by law or necessary for the purposes for which we process it.

Data Protection Officer Small Town Revitalization, based in Bucharest, is the entity responsible for managing the website you have visited.

How to Contact Us If you have any additional questions about how we manage your personal data or wish to opt out of our marketing campaigns, please contact us at [email protected].